Our aim is to help as many people as we can to become "Fit for Life" by returning to the activities that they enjoy. In order to do this efficiently we ask that all appointment changes or cancellations are advised to us by phone or e-mail no later than 4pm the day before your appointment. For cancellations after 4pm the day before your appointment you will be charged 50% of the normal fee. Where no notice has been given and you fail to show up for your appointment, the full fee will be charged. This invoice will be e-mailed out and is payable within 7 days or prior to your next treatment.

We ask that should you need to reschedule your appointment, that you provide as much notice as possible to allow us to help someone else during that time.

We kindly request that you arrive promptly for your appointment. We recognize that unforeseen circumstances may cause delays, but we ask that you notify your therapist or the clinic if you anticipate being late. Appointment times are specifically allocated for each client, and exceeding the reserved time may inconvenience the next client. Arriving late will result in a shortened session to ensure the scheduled end time. Full service fees will apply even if sessions are shortened due to late arrival.

Fit for Life Physio is dedicated to ensuring that your information is secure. To mitigate the risk of loss, misuse, unauthorized access, modification, disclosure, alteration, or destruction, we have implemented appropriate physical, electronic, and managerial procedures to protect and secure the information collected online. It's important to note that the transmission of information over the Internet is not entirely secure or error-free.

We gather personal information from you, which includes details such as your name, contact information, and interactions with us. We collect your personal information in order to respond to enquiries, book patients into the clinic and for time efficiency. While providing certain information is optional, choosing not to provide complete contact details may make it more challenging for us to respond to your queries.

You have the right to request a copy of any personal information we have about you and to request corrections if you believe it is inaccurate. To request a copy or make corrections, please contact us at [email protected].

For any complaints, compliments, suggestions, or inquiries, please reach out to us at [email protected], and we will address them accordingly.

All information, copy and imagery provided on and available from this website www.fitforlife.co.nz are not to be modified or altered in any way. Content may be viewed online and reproduced in hard copy only for your personal reference. The use of any content and the creation of links to this site are at the risk of the user and are subject to the users general legal obligations.